Teya POS Terms
last updated: November 27, 2023
So, you’re ready to start using our very own ePOS solution! We’re glad to have you here.
The terms and conditions set out here (“Teya POS Terms”) govern your use of the Teya electronic point of sale system services operated by RMS (“Teya POS Services”). When you use the Teya POS Services, you also agree to the Teya General Terms and Data Protection Addendum, including any amendments made to those from time to time.
Unless otherwise defined herein, capitalised terms have the same meaning as in the Teya General Terms. To the extent that there is a conflict between these Teya POS Terms and the Teya General Terms, these Teya POS Terms will prevail.
You may not access or use the Teya POS Services unless you agree to the entirety of these Teya POS Terms.
RMS: means Retail Merchant Services Limited, registration number: 06079692, registered address: Third Floor, 20 Old Bailey, London, United Kingdom, EC4M 7AN;
Teya Acquiring Customer: payment processing services provided by Teya Iceland hf.
Fees: means all the fees applicable to the Teya POS Services payable by you. The Fees (incorporated into these Teya POS Terms by reference) are as set out on our website or as we may have otherwise agreed with you (for example, by email sent to your registered email address, and the Fees and other payment terms so stated are hereby incorporated into this agreement by this reference).
2. Teya POS Services
We agree to provide you with the Teya POS Services under these Teya POS Terms and within the agreed scope.
Teya POS Services consist of a cloud-based point-of-sale platform which provides a holistic solution for businesses of any size. This includes the automation of front and back of house operations and features such as stock management, real-time report generation, and table customisation. Teya POS Services can only be used on Teya Hardware.
You acknowledge that RMS is in no way responsible for the accuracy of the data in the Teya POS Services entered by you or third parties. In this context, RMS only provides you with a technical solution designed to be an indicative tool for tracking sales and not an accounting system recording your sales. RMS assumes no liability for incorrect submissions of information into the Teya POS Services.
3. Your Obligations
a) to perform regular updates to the Teya POS Services as made available by us, which may include new system features or rectifications of any errors in the Teya POS Services;
b) to provide us with all necessary assistance to start up, install and train your employees in the use of the Teya POS Services in a proper and timely manner (otherwise, we shall be entitled to charge you an additional fee for training and installation);
c) to keep all required data in the Teya POS Services true, complete, and accurate;
d) to inform us without delay in writing (e.g. by e-mail) or by telephone of all changes and other circumstances affecting the performance of your obligations under these Teya POS Terms, including any system or equipment failures, etc;
e) to ensure the confidentiality of all identification data and passwords necessary for your login and access to the Teya POS Services, in particular not to disclose such identification data and passwords to any third party;
f) to notify us immediately if you discover misuse of your identification data and passwords by any third party;
g) not to work around any of the technical limitations implemented in Teya POS Services or enable any functionality that is disabled or prohibited; and
h) not to perform or attempt to perform any actions that would interfere with the normal operation of the Teya POS Services or impact the use of the Teya POS Services by other users.
If you are a Teya Acquiring Customer, you will be charged in accordance with the Teya Payment Services Terms.
If you are not a Teya Acquiring Customer, you will be charged in accordance with the billing arrangements we have agreed with you (for example, by email sent to your registered email address, and the billing arrangements so stated are hereby incorporated into this agreement by this reference).
We reserve the right to:
(a) amend these Teya POS Terms and the Teya General Terms (including the Fees); and
(b) change, discontinue, or impose conditions on use of the Teya POS Services, at any time by way of a Notice that we deem to be reasonable (except where a specified notice period is required by law, in which case we will abide by the applicable law and where the law requires only a reasonable period of time, such reasonable period shall be 7 days).
A revised version may be posted on Teya’s website or communicated to you through the Services. Where the law requires the determination of reasons for the Amendment, such reasons may be change in pricing policy, change in business strategy, change in economic situation, change in legislation, change in business cooperation, product changes.
An Amendment will come into effect on the date we specify in the Notice, and your use of the Services after an Amendment has taken effect, constitutes your acceptance of the terms of the modified Teya General Terms, Additional Terms or Fees as applicable. You have the right to reject the Amendment and terminate these Teya POS Terms and the Teya General Terms for that reason on the effective date of the Amendment in the manner set forth set out in the Teya General Terms.
6. General Provisions
For the avoidance of doubt, provisions around general terms not covered in these Teya POS Terms, including but not limited to restrictions and unauthorised or illegal use, your obligations, term and termination, intellectual property, amendments, assignment, data, taxes, indemnification, warranties, governing law, severability, force majeure, and disputes, shall be governed by the Teya General Terms.